Friday, March 26, 2010

What is Soft Skill?

Richie's opinion:

Many people would have this mindset:

Soft skill = How good you can talk & get along with others

However, according to the speaker in this video (who is the first leader of Microsoft in Taiwan):

Soft skill = Precision Answering & Precision Questioning

I was impressed by this video. The working culture in Microsoft has shown that they deserve the honour and credit to become World No.1 brand, and to lead the market. The main factor is: THE PEOPLE - how they train and educate their people. Their employees are trained to tell facts and provide constructive suggestions, and yet, criticisms and bunks are strongly discouraged.

Microsoft's ability in people management is absolutely awesome. This has been proven by their consistent performance. They were, and still, the world leader throughout the decades, in terms of brand, products, and company, after lots of ups and downs, and obstacles.

Direct to the core, constructive confrontation, open and respectful: these are the core values in team & human resource management. It increases the productivity of your people, in addition, puts your company to be sustainable and stays competitive in the market.





So, from now on, to improve myself and to be a better person,

No more EXCUSES!
No more SMOKE!
Tell the FACTS!
Solve the PROBLEM!

加油!


Regards,
Richie

4 comments:

Anonymous said...

i like this...
thx alot...

RICHIE CHAI said...

You re the most welcome :)
We learn from each other, cheers

Anonymous said...

yea..I agree with you. Constructive comments, critical analysis are certainly crucial to not only get things done,but also to get things done productively to the best extent.

In addition, I suppose we need to adopt an open mind to criticisms, be receptive to suggestions, and having a curious mind to learning from everyone.

I believe this mindset is crucial in gearing ourselves and getting ready to work with anyone of differing culture, practices and abilities.

Waiting for the next publish.

-进-

P.S. 你太夸奖我了。我没那么棒.

Nancymommy said...

成功的人是寻找方法、方案,然而失败者总是找寻借口 - 这是经典名言!Dad